Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about an offshore casino we cover? This page explains how to reach the Best Offshore Casinos team and what happens once your message lands.

How to Reach the Team

Email is the best way to contact us. We read every message that comes in and aim to reply within two working days, though it can take a little longer during busy periods. Write to us at [email protected] and let us know what your message is about — a quick line up front helps us route it to the right person faster.

What We Can Help With

  • Questions about our rankings — If you want to know why a particular site sits where it does among the offshore casino sites we cover, or how our editorial rating scale works, ask us directly.
  • Corrections — Bonus terms, licensing details, and payout policies at offshore casinos change without much notice. If something on the site looks out of date, we want to know so we can check it.
  • Content suggestions — If there's a topic around international online casinos, banking methods, or game providers you'd like us to cover in more depth, tell us.
  • Partnership or editorial enquiries — If you represent an operator, an affiliate network, or a media outlet, outline what you have in mind and we'll get back to you.
  • Concerns about gambling harm — If you or someone you know is struggling with gambling, please say so in your message. We'll point you toward appropriate resources, and you can also contact the National Problem Gambling Helpline at 1-800-GAMBLER at any time, independent of anything on this site.

What Happens After You Write In

Every message is reviewed by a real person on our team — we don't rely on automated replies to stand in for an actual answer. If your enquiry relates to a specific offshore casino, such as a licensing question, a payout dispute, or a bonus term you found confusing, tell us which operator and offer you mean so we can look into it properly.

We can't intervene in disputes between a reader and an offshore operator directly, since these casinos are licensed outside the US and sit outside our control, but we're glad to hear about your experience and factor it into how we assess and rank sites going forward.

Before You Get in Touch About a Specific Site

A few things are worth knowing up front, since they shape what we can and can't do:

  • Every offshore casino reviewed on this site is licensed outside the US, typically in jurisdictions such as Curaçao, Anjouan, or Costa Rica, and none is regulated by any US state. If a dispute arises with an operator, US consumer protections generally do not apply.
  • We review and rank sites based on published information and our own research; we do not process deposits, withdrawals, or account verification on behalf of any operator, so account-specific issues need to go directly to the casino's own support team.
  • If your message concerns a bonus offer, include the operator name and the offer terms you saw — bonus structures and wagering requirements can change, and specifics help us investigate.

Other Ways to Find What You Need

If your question is really about which offshore site fits your situation, our reviews of operators like Raging Bull, Uptown Aces, and Ignition cover game libraries, banking options, and payout speed in more detail than we can address by email. Readers looking specifically for options outside the US self-exclusion scheme may also find our page on trusted non-GamStop casinos in the UK useful.

A Note on Accuracy and Standards

We try to keep our coverage of offshore online casinos current and honest, and reader feedback is part of how we do that. If something we've published affected a decision you made — for better or worse — we'd genuinely like to know. This site is intended for readers aged 21 and over. If gambling is causing you stress or financial harm, please reach out to the National Problem Gambling Helpline at 1-800-GAMBLER for confidential support.